Support and Help Channels

  • 1 hour ticket response time
  • A 60 mins Inquiry Resolution Warranty

  • Our client support Dept is present day and night to respond to every one of your assistance questions. Every single ticket you send to us is going to be responded to within maximum 60 mins. If your problem calls for help from one of our administrators, we will address the ticket to the person on duty and will inform you that the case is being taken care of.

  • Top quality support service
  • Top–class Technical Assistance Service

  • We offer you 7 days a week tech support by using a lightning fast ticketing application included in your Control Panel. You’re able to e–mail us anytime about any of the applications that come pre–installed on the virtual server, such as the desired Linux distribution, the server administration panel and our custom created Web Site Control Panel.

  • Intuitive help center
  • An Educational Help Zone

  • Each section of the Web Site Control Panel that is available cost–free with your VPS includes an included articles base. One can find a group of thorough how to tutorials and a number of step by step video tutorials that illustrate all the normal site management duties. You can gain access to them by hitting the Help or Video control keys in the top right corner of each Control Panel section.