Support Channels

  • 1 hour ticket response time
  • An Easy–to–Navigate Help Center Section

  • In the Web Site Control Panel you can find an in–depth Help section offering multiple how–to articles and frequently asked questions. They are answered by our support team of accomplished techs. Just fill in your question and our clever system will provide you with the best answer.

  • Top quality support service
  • Instructional Videos

  • For those who’d rather find out how to solve a commonly encountered problem by watching a tutorial video, we’ve added a selection of video tutorials to our Web Site Control Panel. All the training videos are short and easy to grasp. They offer you step–by–step demonstrations of different site administration procedures.

  • Intuitive help center
  • A One–Hour Response Time Guarantee

  • We back up all our semi–dedicated servers with a 24–7–365 tech support service and a one–hour support ticket response time guarantee. Our proficient technicians will be online 24 hours a day to reply to your enquiries and to troubleshoot any issue that you might face. Simply open a support ticket from the Help section and we will reply to you quicker than you can say Jack Robinson.