Customer Support Channels
A 1–hour Response Guarantee
Our company offers a 1–hour reaction guarantee with all our cloud website hosting service packages, meaning each advice question you submit is going to be reacted to in less than an hour maximum. Our support team members have been trained to immediately sort out any situation and to supply you with detailed advice on any difficulty that you possibly have.
A Top–quality Support Service
Our support service is delivered by a crew of professional experts who’re able to answer to your request without delay. You’ll be able to communicate with the technical support team by starting a support ticket from your Web Site Control Panel or by submitting us an e–mail. On working days, you may also call us on the phone or take advantage of the online chat option.
An Intuitive Help Section
If you need assistance while working on your online projects within the Control Panel, you can always click on the Help button and track down your concern in the variety of posts that will appear. We have also turned a lot of the content articles into training videos. The catalogue of video tutorials will come up if you choose the Videos button available on the top right.